Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
1 comment

Make sure that if you order online you READ EVERYTHING! That is where they can scam more money out of you.

They are expensive and there are better options then this company. The only reason this company stays in business is because of the stars who endorse and the way they can scam you. I ordered a one month supply just wanting to try it. Found out i was sighned up for automatic delivery.

You cannot cancel this online and must call, their customers service reps argued with me and i had to pay 160 plus dollars because the deal they automatically signed me up for had a so called discount and in order to not receive the automatic delivery and discount i had to cover the cost that it originally would have been if i were not to receive any more deliveries.

I asked why the site didn't have any options to just order once or a warning saying that you would be signed up for automatic delivery, they said it did. If if did then it was hidden so that they could easily scam you.

Product or Service Mentioned: Nutrisystem Subscription.

Reason of review: Return, Exchange or Cancellation Policy.

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Nutrisystem Verified Representative


Thank you for sharing your feedback with us today regarding your experience.We do have a standard fee to discontinue an auto-delivery plan prior to the second auto-delivery order for the discounts received on the first order.

We would be happy to review your concern in more detail. Could you please write us at referencing your review?

Please also include the email address associated with your account so that we can take a look.We hope to hear from you.

The Nutrisystem Consumer Experience Team

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