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You have the worse customer service around, in ENGLISH SUCKS. 23 minutes on the line and holding with no help in sight, is PATHETIC. There are plenty of other diet programs out there, and one in particular that is suppose to have much better food hint hint. And tired...
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#1387593
1year ago ,feeling giddy heavy eyes ,
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking the time to leave this review! If you have any questions or concerns, please feel free to reach out to us at consumerexperience@nutrisystem.com wit...

#1385775
Call me on my cell phone.
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, Thank you for taking the time to write this review. If you have any questions or concerns regarding your account, please contact our call center directly at 1-800-585-5...

5.0
#1380908
Whether you company is good or not...... WHY on earth would anyone keep the same person and voice on their commercials like you have OSMOND. She is truly disgusting and her ads need flushed down the toilet. Whether you company is good or not...... WHY on earth would...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, Thank you for taking the time to write your review. We are very sorry to hear that you are not enjoying Marie as our spokesperson. We do greatly appreciate you sharing ...

#1371553
Partial delivery of an order. One item is missing (21840 Women's Core Tracker). Estimated delivery of remainder of the order (the majority of it) is NOT indicated - and lack of information is interfering with business travel. Charged for one month, but their order form...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking the time to leave this review! We are sorry to hear you were missing an item and had difficulty finding more information about the delivery of your...

1.0
I didn't like
  • Service and pricing is horrendous
  • Total lack of customer service
#1368915
Terrible customer service. I signed up for a 30-day, money-back guaranteed program. I live in Canada and, therefore, could not get frozen meals delivered. The non-refrigerated, pre-packaged meals were horrible and I could not eat them. The shakes, snack bars and meal...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. We are sorry to hear that you didn't enjoy some of the meals you received as well as about your experience. Please send an email to consumerexperience@nutrisystem.com w...

2.6
I liked
  • That i lost 4 pounds the first week
  • Some food was great
  • Snack and meal bars
I didn't like
  • No response to emails
  • Not fullfilling promises
  • Poor customer service
#1366613
REALLY REALLY misleading advertising and plan. Most of their plans are monthly recurring plans, and if you cancel, they CHARGE YOU ANOTHER $125. BE CAREFUL. There is no way out of this if you call their customer service. You either have to do a second month at the FULL...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, Thank you for taking the time to write this review. We apologize for any confusion when ordering your plan. We do have a standard fee of $125 when discontinuing auto-de...

1.3
I liked
  • Website very colorful and promising
I didn't like
  • Severe gastrointestinal upset
  • Service charge
  • Billing polices
#1364575
I opened my breakfast muffin and found mold. I immediately emailed customer service. That was 3 days ago. I called twice only to sit on hold 30 min and gave up. Stuck with $300.00 worth of food I'm not sure is safe and the company doesn't seem to care.
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Anonymous
Mo smith

I did call again and sent an email. When i spoke to a rep, she offered me replacement muffins. The problem with accepting that option is this... Locally there was an advertise...

Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, Thank you for taking the time to write this review. We are so sorry to hear that you received a muffin in this condition, and sincerely apologize for your recent hold t...

1.6
#1360745
Omg. Please get Marie osmond off the tv. I’m so sick seeing her face. Please change up your commercials to just regular people loosing weight. I want to see average people loosing weight instead of seeing Marie osmond all the freaking time.
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello We are sorry to hear that you are not enjoying our current spokesperson. We realize that we're not able to satisfy everyone's tastes, but we sure do try! We value all ty...

5.0
#1355671

Contact Nutrisystem

Mailing Address:
Nutrisystem, Inc.
600 Office Center Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 585-5483
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11 minutes waiting for phone call after 2 call i got through problems solved
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking the time to write this review. We are very sorry to hear about your recent hold time. Currently we are experiencing unusually high call volume. We ...

3.5
#1351822