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I decided I no longer wanted the program. They ran my card 30 days later. I did the program for 1 month unsuccessfully. I would not allow the card to go through for the next month. I let my guard down and they submitted until it went through. I’m pissed. I called...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello.We are very sorry to hear you were unhappy with the plan.We do have a standard fee for discontinuing your auto-delivery plan prior to accepting the second shipment as pe...

1.5
#1235794
Issued# 1-Signed up for the Uniquely Yours Plan as I could choose my own food as I do not like certain meals thought this would be a good choice. Received my first order and got the Turbo pack, my chosen items and a weeks worth of food NOT of my choosing. Was not aware...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking the time to leave this review. We are sorry for any trouble you may have had with your shipment. Any frozen food that arrived thawed we are always ...

1.2
#1233517
I was charged $125 for cancelling after spending over $400 in food the month prior! I feel mislead and am so tired of companies putting information like this in such fine print. I only wanted to try this for one month as I did not have much weight to lose. I had no...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello.Thank you for taking the time to write this review.We do have a standard fee when discontinuing auto-delivery prior to receiving the second order. This is due to the aut...

1.1
I didn't like
  • Customer service and cancellation policy
#1233420
At the end of March 2018 I placed an order for the kick-start program for Nutrisystem. Nowhere was it clearly stated that if you signed for the initial program that you were locked into auto-delivery for two more months after the initial delivery. Because I cancelled I...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking the time to leave your feedback! We apologize if there was any confusion over our auto-delivery policy. Customers who sign up for auto-delivery rec...

1.5
#1233087
I went to the Nutrisystem website and saw that the regular price was $499.00. They have a new 40% off ad on TV. I went to that site and the price was $599.00. So they marked the price up to mark it down. What a RIPOFF. I will never, never, never, never buy from them....
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking the time to leave your review! We apologize if you had issues viewing the pricing of our program. We have a few different plan options at different...

1.9
Dushore, Pennsylvania
#1228895
I called Nutrisystem to cancel my order. After getting through to a representative and stating I would like to cancel my order, he kept continuing on about how much weight I still needed to lose, that I could talk to someone else to address my weight loss issues, that...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking the time to leave your review! We sincerely apologize for any negative experience you may have had with a representative. We certainly do not want ...

2.1
#1228529
I was a client of Nutrisystem‘s for eight months. I tried to call in and cancel my program multiple times. Each time I called in the wait time to speak with someone was 10 to 20 minutes. When I finally spoke to a gentleman named Anton, he was incredibly rude and not...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello.Thank you for taking the time to write this review.We are so sorry to hear about your unpleasant experience when trying to cancel your program. We appreciate you and you...

2.1
#1225980
ON NUTRISYSTEM FOR 2 MONTHS. THEY WOULD SEND AN EMAIL TO REMIND YOU TO CHANGE YOUR ORDER BEFORE IT SHIPPED. THE THIRD MONTH NO REMINDER. WE WERE USING GIFT CARDS FROM COSTCO TO PAY. THIS TIME THEY JUST CHARGED MY CREDIT CARD. CALLED AND WAS TOLD THEY COULD NOT CREDIT...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello.Thank you for taking the time to write this review.We are very sorry to hear about your experience and that you did not get a chance to apply your gift cards to the orde...

1.9
I didn't like
  • Payment policy
  • Products and rudeness of customer service rep
#1225560
I will never do business with Nutrisystems again. The diet plan worked for me. But not worth it when they charge a $125 cancellation fee that no one is ever properly informed of in advance. Total scam. And fraud. They should be ashamed. Very ashamed.
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello.Thank you for taking the time to write this review. We are very sorry for any confusion or inconvenience caused.We do have a standard fee when discontinuing auto-deliver...

1.3
#1223911

Contact Nutrisystem

Mailing Address:
Nutrisystem, Inc.
600 Office Center Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 585-5483
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Cancellation fee is a Scam. I will never do business with them again.
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for stopping by to share your feedback. We apologize if you had a negative experience discontinuing your program. We do have a one-time order options, but cus...

#1222911