Pueblo, Colorado
1 comment
Not resolved

I went online to order the Uniquely Yours plan which quoted a price for $241.99 but when I went to order it changed the price up to $339.99.I called customer service and was asked to send a screen shot, which I did.

Related: Nutrisystem - Food is Terrible and Cancellation Policy is a scam

I spoke to several representatives and was told a supervisor would call but never did. Every time I spoke with someone was told it was a mistake and couldn't give me it for that price. That price stayed on their website until I called to complain. It wasn't my mistake and should of been given it for the price instead of them making excuses.

I'm extremely disappointed with the customer service and will be telling everyone I know that they don't care about the customer.

Here is a copy of the screen shot.This is misrepresenting what they offer.

Review #909353 is a subjective opinion of a user.

1.8
Product or Service Quality
Diversity of Products or Services
Price Affordability
Staff
Advertised vs Delivered
Value for money
Website
Exchange, Refund and Cancellation Policy
Reliability
Customer service
Additional Fees
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

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Nutrisystem1
Nutrisystem Verified Representative

Hello,

Thank you for sharing your experience with us!We would like to look more into this for you.

Please send us an email at consumerexperience@nutrisystem.com at your earliest convenience.Have a great day!

The Nutrisystem Consumer Experience Team

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