Product: Nutrisystem Subscription Clear all filters (33 of 33 reviews match)
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Nutrisystem makes it extremely difficult and expensive to stop their shipments. The only way to stop the expensive automatic shipments is to wait on the phone (19 minutes in my case) and tell a customer service person to stop the order, who then informs you you’ll be...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, thank you for taking the time to leave this review. We are sorry if you had trouble discontinuing your program. When a customer signs up for automatic deliveries, they ...

2.1
Product
Nutrisystem Subscription
#1185203
I do not buy products advertised on TV because most of them don't work and people trust these celebrities so they buy the product.Out of all these false indorsements the celebrities make a lot of money to promote the product. We as consumers are being ripped off and...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking the time to write your review. We are very sorry to hear that you were under the impression you would be charged a certain amount and that the price...

Product
Nutrisystem Subscription
#1180132
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Nutrisystem - Too expensive for the quality of food

Put on auto billing Way too expensive!
1.5
Details
Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Nutrisystem Subscription
#1177354
I purchased a one month supply of Nutrisystem to try it out. I purchased a one month supply and there was no indication that I was signing any type of contract. I tried the food and it was terribly unhealthy. All processed, high preservatives, not lactose free and...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking the time to write your review. We are so sorry to hear that you did not enjoy the food and that you had a negative experience when you called in to ...

1.1
Product
Nutrisystem Subscription
#1175242
Had I known it would cost me $125 to cancel when I could delay shipment for months, possibly years, I would have just played the delay game. I think Nutrisystem is more concerned with their "bottom line" than the welfare and satisfaction of their customer! Think twice...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you so much for taking the time to write your review. We are very sorry to hear that you had a bad experience when you called in to cancel and that you were unawar...

2.2
Product
Nutrisystem Subscription
#1171405
Bad experience We signed up for one month, only to be told that we are committed to two months sense we received a $50 discount at signing. Bull #$&@
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for sharing your feedback today.We are very sorry to hear about your experience.We wanted to let you know that we do offer both one-time delivery as well as au...

1.0
Product
Nutrisystem Subscription
#1167665
They tricked me into auto delivery and charged me $125.00 to cancel.Rude, rip off specialists. If their program was any good, they would have to resort to shifty marketing tactics. In addition, no info is available on their website concerning cancelling the products or...
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Anonymous
Jimmy

Unfortunately I had a similar experience. I canceled after five days of increasing stomach upset, with day five feeling like I was prepping for a colonoscopy, but the custome...

Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking your time to write this review and are sorry to hear about your experience. The cancellation fee of $125 is just charged when a customer does not wi...

Product
Nutrisystem Subscription
#1165698

I am told only a supervisor can approve my full refund but I have yet to receive a return call from a supervisor. Nutrisystem has caused a financial setback and don't even care to admit their error. Money was made on their end. I have family and friends who all are...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, Thank you for taking the time to write this review. We are very sorry to hear about your experience and would like to look into this further for you.At your earliest co...

h.kitchener
h.kitchener

Over-priced products, bad customer service, virtual scam in charging you a fee to cancel auto shipments, and unappetizing meals---this is NutriSystem. In your case, immediatel...

1.5
Product
Nutrisystem Subscription
#1131721
And the TV advertisement does NOT talk about mixing your own meals into the month supply, so again, I feel I was misinformed and mislead. Nutrisystem was really tasty a few years ago, but it seems they have changed their recipes and I was NOT satisfied this time...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking your time to write your review. We apologize that you were not issued a full refund and that it was not made more clear that you would be responsib...

1.9
Product
Nutrisystem Subscription
I didn't like
  • Hidden cancellation fee
#1116826
The plan I signed up for said I could cancel before the next shipment.Well, there is a $125 fine for not getting the second shipment. The food is terrible. Called to cancel ..they switched me to four different reps... terrible customer service, and fine print....not...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking your time to write your review. We are sorry to hear that you did not enjoy the food on your plan and that you had a bad experience when you called...

1.0
Product
Nutrisystem Subscription
#1114320