Nutrisystem - Review in Weight Loss, Diets and Training category
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New ReviewerMy wife an i both signed up, we thought we would give it a try. We paid for the first months food for us both over 700.00.
We decided it wasn t for us so we called to cancel. Upon hearing that we wanted to cancel we were then told we were under a renewal contract an we couldnt cancel. When we insisted we were told we were given discounts an we had to pay the discounts back if we. Wanted to cancel.
Now they are saying we owe well over a 100.00 an that must be paid before we can cancel Now when we signed up we were never told of being in a contract for 3 months. Or upon wanting to cancel that we would owe the discounts .
An yes upon trying to cancel the people were rude an unwilling to help in any way I would suggest people do their reseRch before signing up. We truly regret our ever having dealt nutri systems
Reason of review: Return, Exchange or Cancellation Policy.
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Comments
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Thank you! I was planning on ordering nutrisystem until reading your review.
I have now decided not to purchase. Thanks again!
Hello,
Thank you for providing your feedback today regarding your experience on the Nutrisystem program. We are very sorry to hear that you did not have a positive experience with discontinuing your plans.
We would be happy to take a look into this further for you to see how we can help.
Could you please write us an email referencing your review to consumerexperience@nutrisystem.com? We look forward to hearing from you and hope that you have a great rest of your day.
The Nutrisystem Consumer Experience Team