Product: Nutrisystem Basic Diet Plan Clear all filters (7 of 7 reviews match)
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My daughter signed up for NutriSystem to jump start her diet. At the time we thought we had researched all their policies. Their cancellation fee is very deceitful ,hard to find and worded as we will credit nutrisystem in the amount of 125.00. Who uses the word credit...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello Pam, We are sorry to hear about your daughters experience with the program. Could you have her send an email with your account information to consumerexperience@nutrisys...

1.8
Product
Nutrisystem Basic Diet Plan
#1109518
The only thing that doesn't upset my stomach are the shakes.The salt is leaving a bad taste in my mouth and not good for my health. I can't tolerate the food.I plan to stay for two months but I need to change foods or just order the shakes which I feel is my best...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hi ,Thank you for your review of Nutrisystem, we do appreciate everyone's feedback and are sorry to hear about this.We would be happy to help you edit your order .Would you be...

1.5
Product
Nutrisystem Basic Diet Plan
#1073102
Do not use Nutrisystem. Do not use them. They just kept smiling and telling me to call back. Knowing that I was going to get charged again and again and again. I used Jenny Craig years ago, it was a little more expensive, but so much more worth the money! Use Jenny...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

The email address is consumerexperience@nutrisystem.com.

Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,We are very sorry to hear about the inconvenience you have experienced with discontinuing your program. We would like to look into this further for you. Please send us a...

1.3
Product
Nutrisystem Basic Diet Plan
#1070635
I have had to call 4 times to get the rest of my "Guaranteed refund" and I am still waiting.The food was returned 1 1/2 months ago and I keep getting the run around every time that I call. This company is a SHAM!!!!! I have spoken to Matthew in Consumer affairs, and he...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Thank you for taking the time to share your experience with us. We are sorry to hear that you have had such a hard time receiving your refund. A member of our team has attemp...

1.0
Product
Nutrisystem Basic Diet Plan
I didn't like
  • Product substitutions and refund policy
#1066766
I signed up for nutrisystem on a promotion they were advertising on tv. I received the food did not like it and surely after the promotion could not afford it. So, I call and try to cancel, which i thought i did. However the following month the debit my account again...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, Thank you for your review of Nutrisystem, we do appreciate everyone's feedback! We are sorry to hear about this inconvenience and would like to assist you further. Woul...

Product
Nutrisystem Basic Diet Plan
I didn't like
  • Product substitutions and refund policy
  • Order process
  • Price
#1042745
First the food is awful.Very few of the products taste good (except the high calorie snacks). And its not nutritious. Too much pasta, too much gooey tasteless sauces, too much sugar, too much salt. There is no search function on the website so it makes it difficult to...
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Anonymous
Zora Nelson

This response from NS actually made me lol ! When I cancelled the person I spoke with told me essentially the same thing "our sugar is low glycemic". Low glycemic SUGAR lol! !...

Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,We are sad to hear that you were not happy with the program. Our food is based off of the Glycemic Index, which measure the quality of carbs in foods. We have the food...

2.1
Product
Nutrisystem Basic Diet Plan
I liked
  • Delivery
I didn't like
  • Food
#1022779
I bought the Basic Plan. The food was not much to talk about. (I could do better in taste and value with Lean cuisine @ the Grocery Store). So one month was more than enough. But, I found out that I was locked into 2 months (or a $99 cancelation fee) by some very fine...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for your review. We are sorry to hear about your experience. We would like to look into this for you. Would you be willing to contact us at consumerexperience@...

rollo2016
rollo2016

As you note, you can do much better for less money by buying Lean Cuisine or similar when on sale for $2 or less. Just make sure you also exercise---walking a mile a day is a ...

1.0
Product
Nutrisystem Basic Diet Plan
I didn't like
  • Deceptive marketing and subsitutions
#825379