My daughter signed up for NutriSystem to jump start her diet. At the time we thought we had researched all their policies.
Their cancellation fee is very deceitful ,hard to find and worded as we will credit nutrisystem in the amount of 125.00. Who uses the word credit to explain a fee being charged to your account! I wrote them an email, called 3 times and was never allowed to speak to a supervisor. That is probably because customer service has this problem all the time.
That is a lot of money to anyone but especially a young person. I asked them to credit my account the 125.00 cancellation fee. No response other than, well that is our policy. It is their very deceitful hidden policy that is buried about 3 pages down in small print, somewhere beyond cancel at any time for free.
Your diet plan my be wonderful but I will not be recommending it to anyone because of this. Pam Klekas
Product or Service Mentioned: Nutrisystem Basic Diet Plan.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $125.
Preferred solution: Full refund.