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I was forced to take a two hundred dollar order I didn't want to stop automatic shipments. Marie Osmond should be ashamed of herself for representing Nutrisystems. Of course she is probably on salary with the company, no surprise there. Anyone wanting to join this...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking the time to write your review. We are very sorry to hear that you were disappointed in the plan and the terms of the Auto-Delivery you signed up for...

1.0
I didn't like
  • Cancellation and staff is beyond rude when cancelling
#1266512
This review is more informative rather than complaint: I have just ordered my 2nd month of Nutrisystem. My weight loss to date is minimal - I tried to contact a counselor, but the wait was too long. I am hoping that by the time I begin the second month, I will lose...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello Connie,Thank you for taking the time to provide your feedback. We are sorry to hear that you have not lost the weight you were expecting and that the hold time was long....

h.kitchener
h.kitchener

You are paying an excessive amount for NutriSystem meals which can really be purchased in the form of brands like Lean Cuisine, etal for something like $2 apiece when on sale ...

#1265915
Tv ad pushed me to join and got shipment of thei dog food After a month of penitence following their instructions was able to reduce 2 lbs but story doesn’t end there I see a direct bank charge one for the $380 which I paid before and another for $125 for what they...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you very much for taking the time to write your review. We are sorry that you were unhappy with the weight loss, the foods, and the Auto-Delivery process.We do hav...

1.5
#1265315
I feel exactly the same. I was told if I stayed beyond the 14 days (I stayed19 days) I would be charged 125.00 to pay for the food I used. When I called to cancel they told me it was in addition to the food I had already purchased. Some of the food is edible most of it...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking the time to write this review.We sincerely apologize for any confusion regarding our auto-delivery plans. Per our Terms and Conditions that are agre...

#1262597
Look out if you spend $300 you only get box of dry products, not frozen to be sent 10 days later. cancel cost $125 You are committed to 2 months Beware it cost me $125 cancelling next mo.Cancel cost $125 You committed 2 months Beware cost $125 cancelling next mo cost...
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Anonymous
Anonymous

Agreed. It is a scam. They have your credit card information...the statement is intentionally written rip consumers off.

Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello Mary, We are sorry to hear about your experience. We do have several different options when ordering in regards to signing up for autodelivery, which means getting a dis...

1.0
#1261003
asked where order is and they gave run around - paid for everything and it was supposed to be here but it has not even been processed - customer service acts like they dont give a hoot - cant this be reported to better business bureau or state auditor or something -...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking the time to write this review.We are very sorry to hear about the delayed arrival of your order. We also sincerely apologize for your recent hold ti...

1.5
#1252649
I've called Nutrisystem a couple of times over the past few weeks regarding my refund. My latest call was today. I didn't find most of their food appealing after my first shipment so I cancelled future orders and was told I would be getting a refund of around $330.00....
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nelsone201
nelsone201

I finally received a refund of $327.99 on 5/14/18. Nutrisystem wasn't for me and their refund process was extremely slow. Some people may like the food more than I did and los...

Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Good afternoon, and thank you for taking the time to write this review. I'm very sorry to hear about the issues you've had pertaining to your refund. Yes, unfortunately once a...

3.3
I liked
  • Packaging of items was professional
  • Muffins were very good and the bars were pretty good
  • Chocolate oatmeal tasted great
I didn't like
  • Time to receive guaranteed refund
  • Nonfrozen suppers
#1252539
Placed an order. Called to cancel on the 5th day. I was still charged the $125 cancellation fee! Bastards! All they care is about charging their clients so they can't richer!
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, and thank you for taking the time to write this review. We do apologize if you were not aware of our cancelation policy. We do ask that you stay on the program for a mi...

#1251129
It happened to me as well! Never again! Total freakin scam. I ordered The Turbo 13 for one month just to keep my weight on track. I was having surgery and was going to be laid up for a while. Once I received my meals, l looked at the packing slip and it had stated that...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, and thank you for taking the time to write this review about your experience with Nutrisystem. We do apologize that you weren't aware of the cancellation policy at the ...

1.5
I liked
  • Meals
I didn't like
  • Service
  • Customer service cancellation fee
#1251072
I placed my first order with Nutrisystem over the phone and after I received it, called to cancel my plan as I only wanted to try it out for 1 month. I was told by the representative that there will be a $125 cancellation fee if I cancel before receiving the 2nd months...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. We are sorry to hear about your experience with the plan.With our auto-delivery option you received a discount off the regular one-time rate plus free shipping (Contine...

2.3
#1250425