Today I called to cancel my auto delivery and the counselor told me My credit card would be charged a $125.00 cancellation fee. I was cancelling because I don't have the $300.00 to pay for the next shipment.
I said OK, but I won't ever be back. She said "let me see what I can do". She left the phone and said If I would place an "Ala Carte order" she would cancel my auto delivery plan without a cancellation fee.
I asked her how much did I need to spend to do that and she said " $299.00, the same amount as your auto delivery shipment". I said that is ridiculous and she said it is stated two times in the sign up process......NEVER AGAIN WILL I PURCHASE NUTRISYSTEM!!!!!!!
Product or Service Mentioned: Nutrisystem Uniquely Yours Diet Plan.
Reason of review: Return, Exchange or Cancellation Policy.