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the advertising is entirely deceptive. what is an explain is that when you sign up for the lean 13 there is no money back guarantee. The fine print provides that if you don't cancel within 14 days you're obligated for 2 months unless you pay $125 cancellation fee. I...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking the time to write this review. We are sorry to hear about your experience as well and would like to look into this for you. Please send an email to...

1.2
#1133140

I feel cheated. I wanted to try your weight loss program and sign up for the 4 week/13 lbs. Deceptive title leading you to believe it's 4 weeks. and Like everyone else on this site got slammed with the cancellation fee. Buried in the fine print. Never again for me, and...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking the time to write this review and we are sorry to hear about your experience. Please send an email to consumerexperience@nutrisystem.com with your a...

#1133098
This company changed my account after I delayed my order. After 30 days of leaving voice messages and emails they refuse to refund me for the frozen food they shouldn't have shipped. I am told only a supervisor can approve my full refund but I have yet to receive a...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello, Thank you for taking the time to write this review. We are very sorry to hear about your experience and would like to look into this further for you.At your earliest co...

h.kitchener
h.kitchener

Over-priced products, bad customer service, virtual scam in charging you a fee to cancel auto shipments, and unappetizing meals---this is NutriSystem. In your case, immediatel...

1.5
#1131721

Nutrisystem - Desperate

Nutrisystem
#1121106
I being an educator would not recommend Nutrisystem to anyone they are not ethical and currently I am in a dispute over food I never received but they want over 311.00 the system is a scam in my opinion
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Don't ever expect nutrisystem to meet your needs

Nutrisystem
#1117772
Carlis Gawkins eho thinks he is the CEO could careless about your call and when you. Tell him you dont trust him, he refuses to send you up ghe line even laterally . Not a customer sensitive person. Oh by the way he thinks he us the CEO as there us no one you get to talk to but him!!!!!!'
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Nutrisystem - Horrible, Pathetic and unethical

Nutrisystem
#1112067
1.0
Details
nutrisystem shipped my order to the wrong address, when issue was identified they again charged me for the order. I canceled immediately and am now being charged to ship back the order they incorrectly shipped as well as the one box I eventually received at the correct address. I has used them in the past and never again will I refer someone to use their weight loss system. Horrible job!
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Exchange, Refund and Cancellation Policy

Nutrisystem - Horrible

Nutrisystem
#1111309
1.0
Details
Sprung a $125 cancellation fee on me. Buried in the fine print.. Shame on you nutrisystem. Never again for me, and ill share this experience with any future potential nutrisystem customers i encounter
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Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I remember someone telling me that the more a company had to advertise the less they are able to stand on their own merit/referrals and no company advertises more than Nutrisystem other than maybe My Pillow. OK, so I got suckered in to trying this diet and here is my...
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Anonymous
Anonymous

I too tried Nutrisystem and it was a major farce. The food was ridiculously expensive! I was able to find items in my local grocery store with the same nutritional content a...

Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for reaching out to us! We are very sorry to hear about your experience and would like to help out.Please send us an email at consumerexperience@nutrisystem.co...

4.0
#1122299
I placed my order for Nutrisystem on August 31st. On September 5th at 10:57am, I called and cancelled my Account. I cancelled my account within 14 days. On September 22nd, I received an email from Nutrisystem telling me that my next shipment was being processed. I...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello,Thank you for taking the time to write this review. We are so sorry to hear about your experience when calling in to cancel your program. We would like to look into this...

1.0
#1120513
Not enough food will leave you hungry and your wallet empty! And try to ask for a refund I dare you. They just state policy. robots not people. some food was ok but not enough most is sub par. never again steer clear of this one pictures are deceiving food does not...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello.Thank you for taking your time to write your review and we're sorry to hear about your experience while on the program. You can customize your menu every month so taht y...

1.3
I didn't like
  • Deceptive marketing and subsitutions
  • Cancellation and staff is beyond rude when cancelling
  • Unable to cancel plan easily without penalty
#1119931
When I started the plan I asked that I be billed bi-weekly because I am on a limited budget and not able to pay the 200 plus dollars at once. That was no problem the first month. The second month my account was charged 4 days early and my account went into overdraft. I...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello.Thank you for taking your time to write your review.We are sorry to hear about the experience with your second order. If you are on EZ-pay then half of the order total w...

2.1
#1119928
I tried Nutrisystem frozen through Walmart and found some items I really liked and I actually did lose some weight right away, and decided to sign up for uniquely yours. The two month minimum is not made clear, as the many reviews demonstrate. When I contacted customer...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello.Thank you for taking your time to write your review.We are sorry to hear that you did not enjoy the food on your plan and that you had a bad experience when you called i...

#1117925
I canceled my subscription during the 14-day 100% refund; however, it is not 100% as advertised. I had started the first week plan then Hurricane Irma hit S. Fla. and I was out of power for a number of days and couldn't heat up the microwavable food. I called to cancel...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking your time to write your review. We apologize that you were not issued a full refund and that it was not made more clear that you would be responsib...

1.9
I didn't like
  • Hidden cancellation fee
#1116826

Contact Nutrisystem

Mailing Address:
Nutrisystem, Inc.
600 Office Center Drive
Fort Washington, PA 19034
Phone:
(800) 585-5483
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The plan I signed up for said I could cancel before the next shipment. Well, there is a $125 fine for not getting the second shipment. The food is terrible. Called to cancel ..they switched me to four different reps... terrible customer service, and fine print....not...
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Nutrisystem1
Nutrisystem1
Nutrisystem Verified Representative

Hello. Thank you for taking your time to write your review. We are sorry to hear that you did not enjoy the food on your plan and that you had a bad experience when you called...

1.0
#1114320