Nutrisystem - Cancellation Policy Review from Odessa, Texas
I've been on nutrisystem for the past 5 months, haven't really had to deal with customer service. I called them at the end of January to suspend service, they suspended it for me like I asked.
When they called to tell me my order was about the process the next month I suspended it agian but my order still showed up on my doorstep, the customer service supervisor I spoke with was not willing to help me at all. I canceled my account.
I warn every body to make sure that whom ever you speak with notates your account! Document everything!
Reason of review: Poor customer service.
Location: Odessa, Texas
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Please avoid publishing any personal information and promotional content
I apologize for any inconvenience and would be happy to help you. Would you please e-mail me your name & phone# used on your account to jseward@***.com and I will ensure your issues are resolved in a timely fashion.
Best regards,
Jean