Nutrisystem Complaints and Reviews

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  • Customers like
    • Convenience3
    • Shakes1
    • Wide selection1
  • Customers don't like
    • Cancellation policy9
    • Price6
    • Quality of product4

  • 2 days ago
  • Food
  • San Diego, California
  • Auto
  • 19
  • REVIEW RATING 4/5

BE CAREFUL what you sign up for. I wanted to cancel a plan that I signed up for and I now have to pay back the discount that was offered. Also, I was offered a week of food for free, but it was food that I could not eat. I chose a meat free diet, and they sent meat in the free week portion. They said I had no choice but to take what they sent. None of that was disclosed. I thought that they... Read more

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  • Aug 30
  • Food
  • Florissant, Missouri
  • Nurtasystem
  • 3
  • 3
  • 22
  • REVIEW RATING 4/5

I am having the same problem. Only the month after first order my husband lost his job. I called nutrisystem they said to Home postpone the order for a few months which I did. Then in the spring my neighbor got ahold of our credit card and used it. We had to file a report and change our credit card. Then months later I started getting calls again. I talked to a woman who said it was taken care... Read more

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  • Aug 14
  • Diets and Training
  • Reno, Nevada
  • Nutrisystem 28-Day Program
  • 4
  • 4
  • 119
  • REVIEW RATING 5/5

I receive a email saying next shipment will be delivered. I call right away, not sure what email is about. I did not want auto renewal. I want to cancel. Person at Nutrisystem I talked to I have to say was congenial even if he did insist I have to pay to quit. They say owe $75 to cancel. Did not realize on auto renewal. Missed something somewhere? This was false advertising or did not explain... Read more

Was this review helpful? 1 0

  • Jul 20
  • Weight Loss Programs
  • Arlington, Virginia
  • Nutrisystem Online Order
  • 3
  • 3
  • 202
  • REVIEW RATING 5/5

Awfull first 2 months ago sales rep calls me that in order to get 50percent of I have to commit to 2 order . I doubled checked this with her before handing her my credit card. Today I see 3 charge an customer rep Hassan pretty obnoxious says that I have agreed to be enrolled in this program I undefinetly and basically is my fault and implied I lied repeating the conversation with the rep. In... Read more

Was this review helpful? 1 0

  • Jul 16
  • Weight Loss Programs
  • Newark, New Jersey
  • Nutrisystem Plan
  • 3
  • 3
  • 142
  • REVIEW RATING 4/5

My first order was sent to the wrong address. Fed ex informed me they couldn't deliver, because there was no such address. I checked into it and, not only was the street wrong, so was the city. A little investigation and, I found it was the fault of nutrisystem, not FedEx. I tried to cancel the auto ship, online, apparently, you can contact them for any other reason and, they'll receive it, try... Read more

Was this review helpful? 1 0

  • Jul 15
  • Food
  • Port Saint Lucie, Florida
  • Nutrisystem Cancellation Policy
  • 4
  • 4
  • 193
  • REVIEW RATING 5/5

Found that I was not able to continue the plan, so I called and cancelled. However, I was told that they were not able to cancel the account and she would have to set it back to july and have her supervisor cancel it. I never heard back so I checked inmy account on their website. It showed no scheduled orders pending. So I thought it was cancelled till today wheni see that they took $330.00 from... Read more

Was this review helpful? 2 0

  • Jul 08
  • Weight Loss Programs
  • Manchester, Vermont
  • Nutrisystem Menu
  • 3
  • 3
  • 243
  • REVIEW RATING 4/5

My wife was on the Auto Delivery Plan for months. Not everyone likes the entire menu (for sure), so eventually, you find the foods you like and the ones you don't. There were items my wife liked a lot. Unilaterally, without clear notice or explanation, Nutrisystem simply replaced these items with products my wife didn't like. Also, many times Nutrusystem was "low on product" or substituted one... Read more

Was this review helpful? 1 1

  • Jul 03
  • Food Delivery
  • Elgin, Illinois
  • Nutrisystem 28-Day Program
  • 6
  • 6
  • 279
  • REVIEW RATING 5/5

I ordered the 28 day nutri-system program as that was the shortest time period you could order. When doing so, the company includes an automatic re-delivery discount for a 2nd order. If you decide to cancel for any reason, you are still charged a $99 fee for cancelling the 2nd order. I lost only 3 pounds after giving the full 28 day program a chance. When I contacted customer service about... Read more

Was this review helpful? 2 0

  • Jul 03
  • Weight Loss Programs
  • Beaver Dam, Wisconsin
  • Nutrisystem Weight Loss Program
  • 2
  • 2
  • 126
  • REVIEW RATING 4/5

I tried the 1st month of the program, I did not like the quality of the food and tried to cancel. They billed any way with a ridiculous cancellation fee. The food is mostly dehydrated and when water is added and microwaved it explodes all over the microwave. The packaging is difficult to open to say the least. Most of the packages contain such HOT spices as to make then uneatable! You could... Read more

Was this review helpful? 1 0

  • Jun 27
  • Food
  • Houston, Texas
  • Advertisement
  • 2
  • 2
  • 144
  • REVIEW RATING 4/5

im tired of seeing nutra systems ad with phony fat- top lip maria osmonds pic running 24/7 on 20 different networks. she is nothing in the entertainment field n now shes pitching the only job can get what a true hollywood disaster. will definately spend my money with jenny craig. maybe with enough complaints posted we can get this unclassy plastic surgery bimbo put out on the street where she... Read more

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