Nutrisystem Complaints and Reviews

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  • Customers like
    • Convenience3
    • Counselors1
    • Shakes1
  • Customers don't like
    • Cancellation policy7
    • Price6
    • Quality of product4

  • Jul 03
  • Food Delivery
  • Elgin, Illinois
  • Nutrisystem 28-Day Program
  • 54
  • REVIEW RATING 4/5

I ordered the 28 day nutri-system program as that was the shortest time period you could order. When doing so, the company includes an automatic re-delivery discount for a 2nd order. If you decide to cancel for any reason, you are still charged a $99 fee for cancelling the 2nd order. I lost only 3 pounds after giving the full 28 day program a chance. When I contacted customer service about... Read more

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  • Jul 03
  • Weight Loss Programs
  • Beaver Dam, Wisconsin
  • Nutrisystem Weight Loss Program
  • 18
  • REVIEW RATING 3/5

I tried the 1st month of the program, I did not like the quality of the food and tried to cancel. They billed any way with a ridiculous cancellation fee. The food is mostly dehydrated and when water is added and microwaved it explodes all over the microwave. The packaging is difficult to open to say the least. Most of the packages contain such HOT spices as to make then uneatable! You could... Read more

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  • Jun 27
  • Food
  • Houston, Texas
  • Advertisement
  • 50
  • REVIEW RATING 4/5

im tired of seeing nutra systems ad with phony fat- top lip maria osmonds pic running 24/7 on 20 different networks. she is nothing in the entertainment field n now shes pitching the only job can get what a true hollywood disaster. will definately spend my money with jenny craig. maybe with enough complaints posted we can get this unclassy plastic surgery bimbo put out on the street where she... Read more

Was this review helpful? 0 1

  • Jun 12
  • Food
  • Raleigh, North Carolina
  • Cancellation Policy
  • 6
  • 6
  • 188
  • REVIEW RATING 5/5

I canceled within 14 days--but Nutrisystem apparently didn't get their own memo. I called and told them I canceled but they sent a box of food anyway! UPS picked up the box as a return, however, Nutrisystem charged my card $60 for return shipping! I'm so effing pissed. I never want that nasty-*** food again! All processed cheap ish anyway.I tried calling and writing and I never received a refund... Read more

Was this review helpful? 1 2

  • Jun 09
  • Weight Loss Programs
  • Indianapolis, Indiana
  • Weight Loss Product
  • 5
  • 5
  • 144
  • REVIEW RATING 5/5

So I sent in my shipping address perfectly, the street, the apartment number, the city, the state, the zip code....PERFECTLY What happened? They used my apartment number (which was in the box labeled address line 2 (aka apt, suites, etc) and so it got shipped to a forest in the middle of nowhere. I called Fed ex and they were great with helping me, but had to hear from nutrisystem to confirm. I... Read more

Was this review helpful? 1 0

I love it! 11 pounds in 2 weeks Add comment

  • May 18
  • Weight Loss Programs
  • Calorie Counting System
  • 2
  • 2
  • 155
  • REVIEW RATING 4/5

Nutrisystem stole calorie counting system from another company . Do not use it. WebDiet disclosed and provided to Nutrisystem all of WebDiet’s source code, technical specifications, marketing strategies and product development strategies for WebDiet’s mobile Web application Nutrisystem Inc. has been slapped with a suit in Pennsylvania state court accusing it of stealing a rival’s calorie-counting... Read more

Was this review helpful? 0 1

  • May 15
  • Weight Loss Programs
  • Colleyville, Texas
  • Positive Experience
  • 2
  • 2
  • 204
  • REVIEW RATING 5/5

I have followed the program to the T and have went from 230lbs to 185lbs and still losing. Takes a bit of discipline but it's worth it every time you look in a mirror or somebody asks you what you are doing to get the results! If you're not losing weight on this program, you are cheating! Be true to yourself and don't blame the system for failing you because of your weakness and shame! PS... I... Read more

Was this review helpful? 3 1

  • May 11
  • Food Delivery
  • 28 Day Meal Plan
  • 4
  • 4
  • 293
  • REVIEW RATING 5/5

I ordered my first month about 3 weeks ago. I can not tolerate the food. Everything is microwaved and makes my stomach hurt. I tried to cancel my automatic renewal but am being charged $99.00 because I received that discount on my first order. Seems like a scam. Lousy way to do business. Unfair to charge me anything extra. I am completely dissatisfied with your product and policies. The... Read more

Was this review helpful? 3 2

  • Apr 30
  • Food
  • Ashburn, Virginia
  • Refund Policy
  • 1
  • 1
  • 212
  • REVIEW RATING 4/5

They have a scam going. ..they say refund will take 4 to 6 weeks....when u call to check if u don't have your tracking # you're out of luck...well I found the tracking # and I'm still waiting for refund...have called numerous times and they all give u the run around...Very Very Poor Business practice...They Count On U Losing Your Mailing lable.DON'T DEAL WITH NUTRISYSTEM!!!! Read more

Was this review helpful? 1 2

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