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1.8 Based on 103 reviews
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  • Customers like
    • Convenience 9
    • Food 5
    • Shakes 4
  • Customers don't like
    • Cancellation policy 17
    • Price 14
    • Refund policy 10

I went online to order the Uniquely Yours plan which quoted a price for $241.99 but when I went to order it changed the price up to $339.99. I called customer service and was asked to send a screen shot, which I did. I spoke to several representatives and was told a supervisor would call but never did. Every time I spoke with someone was told it was a mistake and couldn't give me it for that price. That price stayed on their website until I... Read more

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My story is the same as many others. I joined with the understanding of a guaranteed 10 pound weight loss the first month. It is said over & over in all the advertisements. At the end of 1 month I had only lost just under 5 pounds. I called to cancel & was told very abruptly OK but I would be charged a 99.00 early cancellation fee. BUT if I paid 300.00 for another month then I could cancel. I said who in their right mind would pay 300.00 for... Read more

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I had gone online because I had some questions about their EZ plan, not being able to shell out the $334 upfront. I was told I had to call the phone number and when I did, I was met with a survey question. I tried to surpass the survey question and then tried to hang up, when I hung up and redialed, it wouldn't let me through! I chatted with customer service online and let them know that this upset me and it made it look like a scam. The service... Read more

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I paid for Nutrisystem, bought into their advertisements, that "Lose 10 pounds in the first month or your money back, Guaranteed!" I did not lose 10 pounds in the first month, asked for my money back, and was told I could not get my money back, since I was on the program for 3 months, and had they said that I had to tell them in the FIRST month that I had not lost 10 pounds.I only asked for the one month. I paid for 3 months( a lot of money) and... Read more

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MY BOYFRIEND AND I WENT ON THE NUTRISYSTEM DIET AND THE FIRST 2 MONTHS WERE OK BUT BY THE TIME WE RECEIVED OUR THIRD MONTH OVER HALF OUR FOOD WAS EXPIRED. WE DIDN'T OPEN THE BOX AND CHECK ALL OUR BOXES TO MAKE SURE THEY WEREN'T EXPIRED B/C THAT IS THE JOB OF THE PEOPLE AT NUTRISYSTEM TO MAKE SURE THEY DON'T SEND US EXPIRED FOOD! WHEN I CALLED, THE YOUNG LADY WAS A *** AND HAD ATTITUDE AND SAID SINCE IT HAD BEEN OVER 30 DAYS SINCE OUR SHIPMENT... Read more

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I reported Nutrisystem to the Attorney General's office in Pennsylvania because of the scam this company is getting away with and received a letter from the Attorney General, who by the way is now in trouble for lying, that they could do nothing about this company and for me to get my own lawyer and proceed with a lawsuit. The TV ads are all doctored to look appetizing- taste is horrible, makes you sick and the only way your going to loose... Read more

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I tired this for a month , too much chocolate which I'm allergic too I asked for white shack the sent me chocolate. Then the proceeded to send another month which I never order very upset. About that!on top of all that I didn't lose a single pound. The guy ask why, I really like my money back. Read more

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Bad customer service food ok Read more

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I purchased a 5 day meal box of Nutri-System from Wal-Mart. When I got home I noticed a rebate inside. One date would have made my rebate out dated. Another little paper insert showed I was still okay to mail in and receive a $10.00 rebate. Then I noticed the expiration date on the outside of the box of Nutri-System. The food was outdated by 3 weeks. I was turned down for my Nutri-System rebate. Nutri-System blamed Wal-Mart. I called... Read more

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Nutrisystem, the food is cardboard tasting, lots of sodium, bones in chicken entree, chili and beef dishes are gross..and if you dont like it you cant return it. Frozen food is not returnable..BUYER BEWARE..they automatically send you food that you tell them you dont like and charge your credit card..horrible customer service. I called to tell them i was on vacation and they sent food anyway..and charged me and told me its yours whether you... Read more

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