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1.9 Based on 95 reviews
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  • Customers like
    • Convenience 8
    • Food 5
    • Shakes 4
  • Customers don't like
    • Cancellation policy 17
    • Price 14
    • Refund policy 10

What have you done to your pizza. It used to be my favorite now the crust is like trying to eat rubber there is no sauce and hard to find toppings. Why would you change one of your most popular item. Before I place my order for next month I will call to see if you changed back if not I will most likely quit your program. PLEASE go back to the other pizza's. Read more

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This company uses extreme tactics to block you from canceling your account. They make it as hard as possible and do everything they can to stop you. -Need to call an impossible to find number and wait 20-40 min to speak to someone instead of just selecting cancel on the web site. -Need to call _twice_ to cancel if you have not received your 2nd shipment. They will NOT process a cancelation request otherwise.This means you get to spend another... Read more

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I tried this diet last month and instantly got sick. Every item on the menu is full of added fiber. Metamucil type fiber added at all meals and snacks is now they "fight belly bloat" They make you do a cleanse without telling you to be ready. Ready for the horrible gas and constipation that occurs when you take 10 times the daily dose of these fiber additives. Even the ice cream has fiber blast. I then experienced the joke that is what they... Read more

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TRIED TO CANCEL NUTRISYSTEM WITH 14 DAYS BECAUSE IT GAVE ME A BELLY ACHE, THE GUY TOLD ME TO JUST DELAY BECAUSE IT WOULD BE BETTER IN CASE I WANTED A LA CARTE.. PLUS HE SAID TRY FOR A MONTH THEN YOU CAN CANCEL ANYTIME!! HE JUST WOULDN'T TAKE NO FOR AN ANSWER..NEVER DID HE SAY THERE WAS A 100.00 CANCELLATION FEE! NOW I HAVE BEEN JUST INFORMED THAT THEY WILL IMPOSE THE FEE IN TRYING TO CANCEL. JUST REALLY BAD FOOD AND BAD BUSINESS..I AM SO MAD... Read more

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I'm new to nutrisystems. I'm shocked by their delivery systems for a company that depends on home delivery. It takes over a week to get shelf items, longer for frozen. Frozen is shipped separately with no coordination to the shelf delivery. Frozen takes 3 to 5 days for frozen dry ice stuff even to the deep south. I have informed them if anything comes less than rock hard frozen I'm complaining to the Louisiana dept. of health. luckily I'm... Read more

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Have spent hours on the phone w/ Nutrisystem customer service and legal departmt attempting to get an auto delivery returned and refunded. When you place an order they AUTOMATICALLY set you up for auto deliveries and charges to your credit card. The auto delivery is in the small print under terms and conditions, and you can't cancel online. There is no online cancellation form or request, you have to call in. All the advertisements are for 30... Read more

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Beware of the cancellation policy after first order. They will charge you 99 dollars. Also the NUMI application is does not work. It is supposed to help you keep track of what you eat during the day. Every time I tried to log in and journal my food for the day, it would crash. The bar code scanner never works and could never save anything. No success with the application. The snacks I liked but everything else reminded me of being in the army... Read more

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What is everyone complaining about? You knrw the cost when you signed up. I got a great deal. 5 months for $224 with the shakes the first week. Some of the entrees arent good, but you just call them and tell them what you like and dont like and they will make the changes. The weight loss counselors were knowledgeable and helpful. I cant exercise a lot right now becauze I have a bad back but am getting treatment. The program is easy and... Read more

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Customer service is REALLY bad. What's the point when they can't get anything right. Was excited to join but cancelled because of very poor customer service and they can't get shipments or anything else right. I wish my experience was different. I'm not giving up just going on to a place that hopefully knows what's going on and not just a bunch of nuts on the phone that don't know what they are doing. Just because they say sorry a LOT doesn't... Read more

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Hated it and also am so sick of Marie osmond. We all know the Mormon scammer lost her weight with a trainer for dancing with the stars. Scam Read more

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