NutriSystem Complaints and Reviews

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NutriSystem
Main address: 600 Office Center Drive 19034 Fort Washington PA
1-800-585-5483, 1-800-435-4074, , http://www.nutrisystem.com/jsps_hmr/help/contact.jsp
  • 50+1 mobile complaints
  • $8.4K claimed losses
  • $165 average
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  • 1 day ago
  • Food
  • Credit Transactions Managment
  • 1
  • 17

I was informed I would be notified several days before my shipment in the event I wanted to make any change to my order or cancel. I received a notice at 22:28:13 (8:30) pm (long after hours) on July 28 and a shipment was sent the next day while I was at work. I needed to make changes and asked for help in reversing the changes to my credit card and to apply this on a different payment. I was... Read more

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  • Jul 07
  • Advertisements and Cons
  • Charlotte, North Carolina
  • Commercial
  • 4
  • 46

Every time I see your commercial with Marie Osmond I want to vomit. Get real NutriSystem. Get down to earth people for your commercials. Of all the celebrities (who, by the way, can actually AFFORD to purchase your product), Marie Osmond, who's ego is so high, you couldn't retrieve her overblown ego if you traveled to outer-space to catch up with her. With her lipstick placed outside her lip... Read more

Was this review helpful? 3 1

  • Jun 22
  • Food
  • Princeton, New Jersey
  • Month Supply
  • 5
  • 64

I ordered A (1) month supply of food from Nutra System. Big Mistake!! Do not buy Any thing from this company!!! I payed $349 on my credit card. At that time I was told if I did not want to get more food next month, All I had to do Was call and cancle 7 days before next moths food was shipped, And that be it. I ate the nutra system "food" for 10 days,I got bad head akes my blood pressure went... Read more

Was this review helpful? 0 0

I ordered A (1) month supply of food from Nutra System. Big Mistake!! Do not buy Any thing from this company!!! I payed $349 on my credit card. At that time I was told if I did not want to get more food next month, All I had to do Was call and cancle 7 days before next moths food was shipped, And that be it. I ate the nutra system "food" for 10 days,I got bad head akes my blood pressure went... Add comment

  • Jun 06
  • Food Delivery
  • Palo Cedro, California
  • Diet Food
  • 3
  • 55

The food is terrible. I absolutely could not stand to ingest any more of it. The box probably tastes better than the food. I called to cancel my order and was told that I could cancel, but, because I had signed up for automatic shipments, I would be charged another $84. I have three large grocery bags of food in my bedroom, and now I have to pay another $84 to look at it, and I will probably... Read more

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  • May 21
  • Food
  • Bellevue, Washington
  • Bad Food
  • 2
  • 58

Company failed to inform me that you are required to purchase at least 2 orders when I just was looking to try one month first, then over drafted my account and sent me more food not once, but twice. Not only did I loose 70 dollars in overdraft fees but I now have to pay this 3rd box of gross food to be sent back and wait 2 weeks to have my money reimbursed. On top of it all, the food is... Read more

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  • May 17
  • Food Delivery
  • Nutrasystem Foods
  • 2
  • 76

I bought 2 "gift cards" from Costco. I signed up for the trial 2 weeks of food, cost $151. I told them my husband and I both were diabetic and NEEDED the diabetic foods. They assured me that would be the case. We received the frozen food before the dry. The frozen food was NOT diabetic friendly. I called to cancel and to get my money back. I was told that they could not take back the frozen food,... Read more

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  • May 08
  • Advertisements and Cons
  • Portland, Oregon
  • Disinformation
  • 2
  • 65

1st lie. I was told I had 14 days to cancel so asked if that was when I start the program or when I ordered. I was told when I start. 2nd lie. I used a Costco discount card or as they call it, gift card. I did not use the whole amount leaving $40.00. Again I asked if I would get this refunded if I did not use it. I was clearly told I would. 3rd. The food awful and obviously unhealthy. I will... Read more

Was this review helpful? 3 0

  • May 08
  • Weight Loss Programs
  • Nutrisystem Weight Loss Program
  • 1
  • 55

I am EXTREMELY dissatisfied with Nutrisystem and I have only been a customer for 1 month and 8 days! I placed my pre-selected order on April 4th and received it without issue. This is where my issues began: A. Placed customized order (in timely fashion) near end of April and was locked out -- as Nutrisystem kept forwarding me to the page for "new accounts" versus a current customer (I set this... Read more

Was this review helpful? 1 0

  • Feb 14
  • Food
  • Monterey Park, California
  • Credit Card Charges
  • 3
  • 80

This is not about my opinion about how this diet plan is unhealthy or my food tastes. I don't care if a diet plan tastes horrible. This is about NUTRISYSTEM'S DISHONESTY. DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFORMATION. Calling and cancelling service does not work. Nutrisystem will actually tell you that it does not have records of your calls!! I can give them a record of my calls. I... Read more

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